Privacy Policy

General Terms

• The terminology 'he/they' hereinafter used in this privacy policy shall include the user, any entity or organisation, he/she interchangeably who browse, visit or use the website as a user.
• This Privacy Policy shall constitute an electronic record between 'Panicle Tech' and the user of the website and does not require any physical, electronic or digital signature.
• This policy applies to all users who browse, visit our website and/or share information with us.
• The website is not directed towards minors. However, if unknowingly or unintentionally, any information about a minor is collected by us, then it shall be brought to our notice immediately by the user or their guardian, as the case may be and the information shall be deleted within a period of seven working days.

Consent and Agreement

When the user visits our website and/or submits information through our website, he is expressly accepting and agreeing to the terms of the present privacy policy and giving his free consent to collect and proceed with his data as described above and hereunder, without any coercion or undue influence, mistake or misrepresentation. In case the user does not agree with our privacy policy, he is humbly requested not to visit or use the website.

What Information Do We Collect

Personal Information:

• Name, email address, phone number, WhatsApp number
• Information you submit through our contact, quote and careers forms, including project details and attachments
• Feedback, comments, or reviews on any product or service

Non-Personal Information:

• IP address, geographical location
• Operating system, browser type
• Number of visits, search topics, browsing history
• Usage patterns to enhance user experience

Financial Information

This website does not collect bank details, card details, UPI IDs or any other payment instrument details. If a third-party payment gateway is used to pay an invoice for a client engagement, those details are processed by the gateway provider and are subject to its privacy policy.

Purpose of Collecting Information

• Responding to enquiries, preparing proposals and reviewing job applications
• Enhancing and personalizing user experience
• Improving our services, products and for promotional purposes
• Sending promotional offers, newsletters and security alerts
• Resolving queries and disputes

How Information is Shared

Panicle Tech does not believe in sharing when it comes to privacy. We share information only on a need-to-know basis:

• With specific team members within the company designated for this purpose
• With analytics and advertising providers (Google Analytics, Google Ads and ContentSquare), as described under Cookies
• With government bodies or Courts upon written request in compliance with laws
• In case of breach, fraud or theft, with investigative agencies
• In case of merger, acquisition, or restructuring of our company

Cookies

Panicle Tech and the third-party services we use, including Google Analytics, Google Ads and ContentSquare, use cookies and similar technologies to understand how visitors use the website and to measure advertising. These may collect identifiers such as your IP address, device and browser information, and the pages you visit. Users may accept or decline cookies through their browser settings. Third-party cookies are also subject to the privacy policies of those providers.

Data Protection

Information stored in our website or database is protected and secured from any kind of unauthorized access. Panicle Tech uses modern encryption techniques to safeguard and protect user's information compliant with required standards.

Data Retention

Information collected and shared by the user with the website is retained and used by us unless specifically asked to be withdrawn by the user or deleted by us.

Withdrawal of Personal Information

We respect user's privacy. If the user wants to update, modify or withdraw their consent to using personal or non-personal information, they can write to us at business@panicle.tech. The information is updated, modified or removed within a maximum period of seven days from receipt of request. Note that withdrawal may limit access to certain services.

Changes to Privacy Policy

We reserve the right to make changes, variations and modifications in our privacy policy at any point of time. No separate intimation would necessarily be given about any changes. Users are advised to keep track of the privacy policy.

Grievance Redressal

If you have any queries, questions or complaints with respect to our privacy policy or your information shared with us, you can write to us at business@panicle.tech. Our team will get back to you within seven working days.

Copyright

This privacy policy is the intellectual property of Panicle Tech Pvt. Ltd. and our website www.panicle.tech and we have copyright over the same. Any unauthorized use of this policy or any extract thereof will lead to legal action.